Exactly right, Pamela. Evidence-backed communication is the foundation. If you can't measure it, don't claim it.
The action plan piece is equally important and often overlooked. Being honest about what's still in progress actually builds more trust than only highlighting wins.
Stakeholders respect transparency about the journey, not just the destination.
Have you found any particular verification methods (third-party audits, certifications, etc.) for backing up those claims?
The action plan piece is equally important and often overlooked. Being honest about what's still in progress actually builds more trust than only highlighting wins.
Stakeholders respect transparency about the journey, not just the destination.
Have you found any particular verification methods (third-party audits, certifications, etc.) for backing up those claims?