ISO 19011:2018 Guidelines for Auditing Management Systems

ISO 19011 offers guidance on every step of auditing a management system or audit program, including:

• Defining program objectives
  • Ensuring you understand the specific objectives you hope to achieve
  • Making audit arrangements
  • Assigning roles and responsibilities
  • Defining number, scope, location, and duration of audits
  • Determining criteria and specific checklists
  • Establishing review procedures
• Completing the audits needed
  • Planning and reviewing internal documents
  • Collecting and verifying audit evidence
  • Generating findings and preparing reports
  • Communicating findings
• Reviewing the results and process
  • Assessing results and trends
  • Conforming with audit program procedures
  • Evolving needs and expectations of interested parties
  • Analyzing audit program records
  • Examining effectiveness of the measures to address risks
  • Ensuring confidentiality and information security